PBC Recognized As Industry Leader by GuildQuality

Since 2005, GuildQuality, an Atlanta-based third-party customer satisfaction software surveying company, has powered the Guildmaster Award to recognize and celebrate home building, remodeling, and contracting professionals demonstrating the highest level of customer service within the U.S. and Canada.

Out of 600+ eligible applicants, PBC is one of 300+ businesses within the residential construction industry recognized by GuildQuality for consistently delivering superior customer care. In North Carolina, PBC is one of only 8 awarded in our category for “New Home Builders.”

In determining which businesses received the 2018 Guildmaster Award, GuildQuality reviewed thousands of survey responses submitted by customers of Guildmaster candidates, and considered two primary metrics for each candidate: the percentage of customers stating they would recommend the business to friend and the percentage of customers who responded.

PBC Design + Build achieved a recommendation rate of 90% or above from their customers surveyed by GuildQuality.

“The independent GuildQuality surveys are a great asset to our team; we gather unfiltered information to improve our process based on client experiences and feedback.”
Kyle Henry, CEO, PBC

2018 Guildmaster Press Release

PBC Participates in WOMEN BUILD Benefitting Habitat for Humanity

The women of PBC participated in WOMEN BUILD on Monday, May 7th for the Cape Fear Chapter of Habitat for Humanity.

Since 1991, women from all walks of life have come together to build stronger, safer communities through the WOMEN BUILD event.

The ultimate goal of Cape Fear Habitat WOMEN BUILD is to build a home in partnership with a local hardworking family and provide access to an affordable mortgage.  This home will be funded/constructed primarily by women and will provide a female-friendly work site that empowers women to take leadership roles and learn new skills while building homes, community & hope.

Team PBC helped to exceed the fundraising goal with the assistance of generous friends, clients and suppliers.  Our fearless women worked together on the framing portion of this new home using just hammers, nails, a tape measure and their brains.  🙂

TEN All Star Experiences!

GuildQuality conducts an independent customer satisfaction survey with all of our clients upon completion of their job. We read every one (EVERY ONE!) to see how we can improve our program and processes. TEN all star experiences in a row is a formidable achievement and the PBC Team is VERY PROUD!

Click here to go directly to GuildQuality to see what our previous clients have to say!

Great article about moving to Brunswick Forest!

Thinking about making the big move to Brunswick County?  We love the location and the southern vernacular happening in one of our favorite neighborhoods, Brunswick Forest.  Also, Dave has some great quotes!

Brunswickforest.pdf

RiverView Townes is OPEN for business!

RiverLights hosted a 5k “Glow Run” and officially lit the holiday lights on Saturday, December 3rd.  Meanwhile, RiverView Townes also made a long awaited debut by opening the gorgeous 8′ entry doors to the eager public!

We received excellent feedback and appreciate all the people who visited as PBC is very proud of this project.

RiverView Townes Holiday Opening

100k Saves on Houzz

We love being the resource that homeowners look to for home building information.

This little icon means that Houzz users have downloaded our pictures or used our ideas over 100,000 times!

Please visit our Houzz page to see what all the buzz is about:

David Spetrino in wilmington, NC on Houzz

 

 

 

Oktoberfest at RiverView Townes

On Thursday October 27th, PBC,  One Properties Group + OnQ Financial celebrated a gorgeous fall evening at the RiverView Townes.  This exclusive broker event was to introduce the locals to the neighborhood and see what the Townes have to offer in finishes + details.  The first two units are scheduled to be completed late November and we are tentatively scheduling an “Open House Party” in early December!

Check out the video and watch to the very end to see another gorgeous Wilmington sunset!

Wilmington October Sunset!

Diamond Award Winner

The Brunswick County Parade of Homes awarded PBC with a Diamond Award at the celebratory banquet last night!  Yes, the diamond is the size of Jon Henry’s head!

Southport: Let’s Get Reacquainted.

The Greater Wilmington Business Journal nails it! The word is out, we are headed back to Southport because we have truly missed you!

Click here to get the scoop >>>>Custom Homebuilder Rebuilding in Southport